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Travel Waterproof Phone Bag with Neck Strap

16 reviews
100% of buyers enjoyed this product! 341 orders
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  • Item Type: Mobile Accessories
  • Material: PVC
  • Size: 18.5 x 10.5 cm
  • Weight: 42 g
  • Features: phone cases, iphone cases, waterproof phone cases, iphone X cases, phone bag

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Pro Safe Survival (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://prosafesurvival.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

16 reviews
100% of buyers enjoyed this product!
5 stars
(15)
4 stars
(1)
3 stars
(0)
2 stars
(0)
1 star
(0)
Buyer
Review
verifed buyer
11 May 2019 06:13

Thing!

verifed buyer
10 May 2019 20:35

+

verifed buyer
6 May 2019 07:30

ok

verifed buyer
2 May 2019 10:40

Unfortunately never received. But great store who paid me back.

verifed buyer
29 Apr 2019 21:17

Normano freezes smartphone 6 ". With the store did not communicate

verifed buyer
22 Apr 2019 09:16

Good!

verifed buyer
22 Apr 2019 08:09

The product corresponds to the description. Packed well. Sent in due time. The track was only tracked to the border, after crossing no longer tracked. Delivery to russia is very long about 60 days. I had to write to the store to extend the delivery time. Responded quickly with the extension of the term. Seller recommend.

verifed buyer
6 Apr 2019 03:15

All ok, take a second time

verifed buyer
28 Mar 2019 10:49

OK polecam

verifed buyer
28 Mar 2019 08:23

100% ok

verifed buyer
26 Mar 2019 04:40

Very satisfied! Пришол for 2 нидели

verifed buyer
25 Mar 2019 13:49

I'm very satisfied

verifed buyer
19 Mar 2019 20:39

Good covers

verifed buyer
19 Mar 2019 08:45

The goods came, in the case did not check, in the spring i will check

verifed buyer
15 Mar 2019 04:57

Water does not pass. Everything is fine, only the fasteners seem rather fixed, or it just seems...

verifed buyer
11 Mar 2019 09:51

On honor view 10 came up perfectly. The sensor works through it, but not quite adequate. The track was not tracked.

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